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411 University St, Seattle


Privacy Policy

At Coastal Debt Resolve, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. 

  1. Information Collection: We collect personal information from customers when they engage with our services, inquiry about our program, register for an account, or interact with our website or mobile applications. This information may include but is not limited to:
    • Name
    • Contact information (e.g., email address, phone number)
    • Business and Personal address
    • Payment details
    • Business indebtedness and financial information
  2. Use of Information: We use the information collected from customers for the following purposes:
    • To contact qualified customers
    • To process transactions
    • To communicate with customers about their loans, business, account status, and inquiries
    • To personalize the customer experience and improve our products and services
    • To comply with legal obligations and prevent fraud
  3. Information Sharing: We do not sell, trade, or otherwise transfer customers’ personal information to third parties for marketing or commercial purposes. However, we may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, legal companies, and IT service providers. These parties are contractually obligated to keep customers’ information confidential and are prohibited from using it for any purpose other than providing services to us.
  4. Data Security: We implement industry-standard security measures to protect customers’ personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, firewalls, and secure socket layer (SSL) technology.
  5. Third-Party Links: Our website or mobile applications may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third parties. We encourage customers to review the privacy policies of these websites before providing any personal information.
  6. Children’s Privacy: Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it as soon as possible.
  7. Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify customers of any material changes by posting the revised policy on our website and updating the “Last Updated” date at the top of the policy.
  8. Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@coastaldebt.com.

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy, including being contacted by us via phone, text message, and email.

Last Updated: March 28, 2024

Coastal Debt Resolve